Many congratulations to all the winners and shortlisted entries at the 2013 National Fitness Awards and to these three in particular–
Rigs Fitness: winner of Newcomer of the Year
Gambaru Fitness: winner of Regional Gym of the Year North
Crayford Weights and Fitness: shortlisted for Strength Training Gym of the Year
All three clubs use Ashbourne and all have been able to focus on delivering their award-winning package of facilities by outsourcing membership payment collection to us, knowing it’s in the hands of a reliable and efficient provider.
Just 16 months after opening, Rigs Fitness in Birmingham has been awarded Newcomer of the Year in a fiercely fought category. Owner Sam Smith says, “We like to think that the judges noted our unwavering dedication to functional fitness and our offering of real training without compromise. Our customers recognise that we offer the very best in fitness training.”
However, one element Rigs are happy to outsource is their Direct Debit collections. Sam Smith told us: “Any gym owner knows that in order to run a successful gym you need to have the right systems in place for looking after the membership side of things. Ashbourne has been excellent in looking after all my Direct Debits, and it’s one less thing that I have to worry about whilst running the gym. We have also made great use of their free membership software, online sign-ups & entry control systems: all of which help things run smoothly at the gym!”
Sam also said, “Winning this award and being given the title of the best new gym in the UK has put the icing on the cake to an amazing first 16 months at Rigs Fitness, but what it’s also done is filled us with confidence to keep pushing the gym. We’re now more motivated than ever to continue to succeed with Rigs Fitness… National Gym of the Year – We’re coming for you!”
See further comment from Rigs on why they won.
Gambaru Fitness’ success story is tied up with the remarkable personal journey of its owner, Jonathan Walker. Jonathan contracted a rare cancerous tumour in his left eye which led to the eye being removed in 2009. In spite of this, Jonathan has gone on to a string of fitness and endurance achievements and it is this spirit of ‘never give in’ which has led Gambaru Fitness, based in Harrogate, to be a place where people can greatly improve the quality of their lives by embracing fitness no matter what their starting point. Read Jonathan’s story here: www.gambarufitness.com/index.php/about-us.
As with Rigs Fitness, outsourcing Direct Debit payment collection to Ashbourne allows Gambaru Fitness to focus on developing their award-winning training, facilities and service within their club.
Kerry Holland, gym manager says, “We have been up and running for 3 years and have over 2500 members, full of UK and global body building athletes who choose to come to train here from all over the UK. This is down to our incredible range of Hammer Strength and Life Fitness equipment, the size and the atmosphere of this one-of-a-kind gym. We are pleased to have been shortlisted, however we feel we should have gone all the way… so look out for us in 2015!
“We have a fantastic membership – loyal and dedicated, with Crayford Weights and Fitness a second home to many of them! So any membership queries they may have, it’s important that they are sorted out quickly and efficiently and Ashbourne do all of that for us.”
My members can sign up online through the fully branded page that Ashbourne provide. If any of my members have a payment query they deal with Ashbourne direct, allowing me to concentrate on running my club.
I have used Ashbourne for my payment collection for 10 years now. The software they have provided keeps improving and they work with the clubs to make it better. It’s easy to use and packed full of features.
At McCaulay’s Health Clubs and Gyms we utilise the full suite of Ashbourne services, including the latest Membership Validation Till System, which really is helping to boost our secondary spend. Their core service of payment collection is utterly reliable and professional.